ZOLOZ eKYC SaaS updates 2025-09-19

ZOLOZ Feature Release

Feature Enhancements

  • In Real ID and ID Recognition, the enhancements in product are as follows:
    • Add ID document quality algorithm to improve performance.
    • Optimize the document-quality, anti-counterfeit, and tamper-detection algorithms to improve accuracy.
    • Add ID document guidance pages in the Web SDK. Customers can enable it by configuration.
    • Optimize the message for back-side classification failure. Native apps must update the SDK.
    • Optimize nationality recognition output for all passports.
    • In Portal-UI Configuration, Web SDK supports color customization for the Powered by ZOLOZ.
    • Add a popup message for damaged ID documents. Native apps must update the SDK.
    • Add glare region detection for Hong Kong second-generation ID card (08520000002).
    • Real ID and Face Capture supports capturing and returning motion frames such as mouth opening and head shaking.
    • Add support for additional document types, including Philippine police officer ID card and Nicaraguan ID card, and more. For details, please refer to the following document: Document types supported and OCR results returned | API Reference.
  • In Deeper, the enhancements in product are as follows:
    • Enhance injection attack detection
    • In Portal, RealID Deeper displays more random frames from the face capture process to support manual review.
  • In IDN, the enhancements in product are as follows:
    • Add response parameter descriptions for isDuplicateData and DuplicateTransactionId to the IDN Add API documentation: add | API Reference
  • In Demo App, the enhancements in product are as follows:
    • Redesign and optimize overall page interactions in the Demo App.
    • Add a parameter configuration page to IDR.
  • In Face comparethe enhancements in product are as follows:
    • Add response parameters face1ImageQualityResult and face2ImageQualityResult to Face Compare. In Portal, Total Result displays the parameter names and values (PASS/FAIL): asynccheckresult | API Reference

Native SDK Version Release

  • Enhance face and document security.
  • Optimize error messages for document failures.

The above features require the Native SDK to be upgraded to the latest version: