ZOLOZZOLOZDOCS

ZOLOZ eKYC SaaS updates 2023-02-06

This topic describes the ZOLOZ eKYC SaaS updates in January 2023.

Date of Release:

January 2023

New Features:

  1. In the Face Capture initialize API, a new parameter uiCfg has been added for the h5ModeConfig. If the value 'isDesktop' is set, the interface will be configured to the PC client's display style.

Feature Enhancements:

  1. ZOLOZ Portal -> "Blacklist Management"
    • Operator roles now have access to the blacklist feature, expanding on the size of the portal's authorized management.
    • Improved the portal's blacklist page navigation; a description feature has also been added.
  1. Portal -> "Case Search"
    • Improved case search performance. The search window limit is now set to 30 days and all search results will be displayed in order.

Algorithm Performance

Improvement:

  1. Optimized the OCR recognition model for the Philippines' health IDs - improved overall recognition accuracy by targeting birthday and name fields.
  2. Upgraded the quality check algorithm for Philippines' passports which reduces blurry passport images during ID verification.

Bug Fixes:

  1. Fixed inaccurate closed-eye frames being captured during face re-verification due to the video cache not being cleared.
  2. Fixed ZOLOZ's iOS native SDK for auto-focusing on the iPhone 14/Pro/Pro Max. Client-side iOS applications using ZOLOZ's Real ID and ID verification will now need to integrate the newly updated iOS SDK Version 1.2.10.230111134406
    • Due to the recent changes in auto-focusing technology for the latest iPhone models, users reported accuracy issues when scanning their IDs i.e. easily blurred/unsuccessful captures; which caused repeated failed authentications. This issue affected users across all ID types.

Other Changes:

  1. Improved customer conversion rate by allowing the QR code recognition result to remain empty; QR parsing failure will not force customers to recapture.
  2. Added the option to disable risk controls so that high-risk detection is avoided when testing in the sandbox environment. Please refer to Section "ZOLOZ SDK & API Usage"->"API Call Errors"->"HIGH_RISK" in ZOLOZ eKYC SaaS FAQs for detailed instructions.
  3. Added additional support for:
    • Cambodia national IDs: Double-sided document scanning, MRZ passport identification and tampering, anti-counterfeiting capability improvements
    • Vietnam IDs: 3rd Generation ID card support
    • New unknown document types: Basic Real ID quality face verification and matching through common doc-types

Notes to Client:

NA