Web SDK adds backup domain names

Changes Background:

To reduce camera permission failures in the Web SDK and improve the verification experience, ZOLOZ adds backup domain names. If the primary domain names cannot get camera permission, the Web SDK automatically switches to the backup domain names.

Change Time:

This change was completed on August 10, 2025.

Change Details:

If you enforce security checks on redirect domain names during Web SDK integration and do not add the backup domain names to your white list, the change will not take effect. Please add all domain names for your environment to your white list. See the table below.

Environment

Domain name

Singapore Production/Sandbox

  • sg-production-cdn.zoloz.com
  • sg-cdn.zoloz.com
  • sg-cdn-replica-a.zoloz.com
  • sg-cdn-replica-b.zoloz.com

Hong Kong Production

  • hk-production-cdn.zoloz.net
  • hk-cdn.zoloz.com
  • hk-cdn-replica-a.zoloz.com
  • hk-cdn-replica-b.zoloz.com

Indonesia Production

  • id-production-cdn.zoloz.com
  • id-cdn.zoloz.com
  • id-cdn-replica-a.zoloz.com
  • id-cdn-replica-b.zoloz.com