ZOLOZ API Gateway Upgrade Notification (Hong Kong Instance)

This topic describes the ZOLOZ eKYC SaaS planned maintenance on June 21, 2023.

Upgrade window: June 21, 2023, GMT+8, 02:00-04:00 AM

Upgrade content: ZOLOZ API Gateway Upgrade (Hong Kong Instance)

Upgrade impact: In order to further improve the API Gateway service performance and stability, ZOLOZ will be performing an upgrade. During this upgrade window, network jitter may occur and some API requests may also timeout.

Notes to Client: We apologize for any inconvenience caused, and thank you for your kind understanding. To ensure a smooth experience for your users, please avoid scheduling any business promotion activities during the upgrade period.​

** Please contact ZOLOZ's technical support team for assistance if you have any further questions.