ZOLOZ Hong Kong Instance Maintenance Notification - July 18 2023

This topic describes the ZOLOZ eKYC SaaS planned maintenance on Aug 1, 2023.

Upgrade window: Aug 1, 2023, GMT+8, 00:00-04:00 AM

Upgrade content: ZOLOZ Maintenance Notification (Hong Kong Instance)

Upgrade impact: In order to further improve network service performance and stability, ZOLOZ will be performing an upgrade. During this upgrade window, please take note that network jitter may occur and some API requests may also timeout.

Once the upgrade is completed, the domain name of the mobile gateway linking the Native/Web SDK to ZOLOZ server will be changed from "hk-production-api.zoloz.net" to "hk-production-zmgs.zoloz.net".

Notes to Client: We apologize for any inconvenience caused, and thank you for your kind understanding. To ensure a smooth experience for your users, please avoid scheduling any business promotion activities during this upgrade period.

** Please contact ZOLOZ's technical support team for assistance if you have any further questions.