ZOLOZZOLOZDOCS

Team Members

View and Manage Members

Administrator can view all team members and their account information on the Team Members page.

To access Team Members:

  1. Log in to the ZOLOZ Portal using an administrator account.
  2. In the left navigation bar, select Team > Team Members

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The Team Members list displays the following information:

Column

Description

Name

Username of the team member

Email

Email address associated with the account

Role

Role(s) assigned to the member (supports multiple roles)

Status

Account status: Active, Disabled, or Deleted

Creation Time

When the account was created

Last Login Time

Most recent login timestamp

Login Type

Normal (username/password) or SSO

Actions

Available operations: Edit, Delete, Reset Password, Degrade, Activate/Deactivate

Available Operations:

  • Search — Filter members by name or email
  • Filter by Role — Show only members with specific roles
  • Export — Export member list to local file
  • Create new team member — Add a new team member

Create a Team Member

👤 Who can do this: Only Administrator can create accounts with different roles according to business scenarios.

To create a new team member:

  1. In the left navigation bar, select Team > Team Members
  2. Click Create new team member

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  1. Configure the following information:

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Field

Description

Required

Name

Username, custom settings (2-50 characters)

✅

E-mail

The email address associated with the account. The password will be sent to this email address.
📘 Note: When selecting SSO as the Login Type, the email address must match the email set in the SAML or OIDC configuration.

✅

Role

Select one or more roles from the dropdown list. Multiple roles will have permissions combined (union).
📘 Note: At least one role must be selected.

✅

Login Type

Select the account type:
- Normal: Log in using username and password
- SSO: Log in using Single Sign-On

✅

2-Step Verification

Choose whether to enable two-step verification. When enabled, users must perform both password verification and Authenticator authentication.
📘 Note: This option is not available when SSO is selected.

❌

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  1. Click Save to create the account

After successful creation, the new member will receive an email with login credentials (for Normal login type).

Edit a Team Member

👤 Who can do this: Only Administrator can edit team members:

  1. In the Team Members list, find the member you want to edit
  2. Click Edit in the Actions column

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  1. You can modify:
    • Name — Update the username
    • Role — Add or remove roles (permissions will be recalculated based on role union)
    • 2-Step Verification — Enable or disable two-step verification
    • Status — Activate or deactivate the account
  1. Click Save to apply changes

📘 Note: Role changes take effect immediately. The affected user needs to log out and log back in to see permission changes.

Delete a Team Member

👤 Who can do this: Only Administrator can delete team members:

  1. In the Team Members list, find the member you want to delete
  2. Click Delete Member in the Actions column

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  1. Confirm the deletion in the popup dialog

📘 Note: Deleted accounts are soft-deleted (marked as "Deleted" status) and cannot log in to the system.

Member Status Management

Status

Description

Action

Active

Account is active and can log in

Click Deactivate to disable

Disabled

Account is disabled and cannot log in

Click Activate to enable

Deleted

Account has been deleted

Cannot be restored through UI