Roles & Permissions

Overview

The Roles & Permissions module allows administrators with appropriate permissions to create custom roles with specific permissions. This enables fine-grained access control based on your organization's needs.

👤 Who can do this: Only ADMINISTRATOR and PROVIDER_ADMINISTRATOR roles have access to create and manage custom roles.

View Roles

To view all roles:

  1. In the left navigation bar, select Team > Roles & Permissions

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  1. The role list displays all system roles and custom roles as cards

Each role card shows:

  • Role Name The name of the role
  • Type System (built-in) or Custom
  • Members Number of users assigned to this role
  • Permissions Number of permissions assigned
  • Actions Manage Permissions, Delete (custom roles only)

Create a Custom Role

To create a new custom role:

  1. In the Roles & Permissions page, click Create new role
  2. Fill in the basic information:

Field

Description

Validation

Required

Name

Role name

2-50 characters, unique

Description

Role description

Up to 1000 characters

  1. Select permissions from the permission tree:
  • Use the search box to find specific permissions
  • Expand permission categories to view individual permissions
  • Check the checkbox to select a permission
  • The Selected Permissions counter shows how many permissions are selected

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📘 Note: You must select at least one permission. Some permissions are restricted and can only be assigned to administrator roles.

  1. Click Save to create the role

Edit Role Permissions

To edit a custom role's permissions:

  1. Find the role card in the Roles & Permissions list
  2. Click role card

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  1. Modify the permission selections
  2. Click Save to apply changes

📘 Note: System roles (ADMINISTRATOR, OPERATOR, etc.) cannot be edited. Only custom roles can be modified.

Delete a Custom Role

To delete a custom role:

  1. Find the role card in the Roles & Permissions list
  2. Click Delete

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  1. Confirm the deletion in the popup dialog

⚠️👤 Important: A role cannot be deleted if it has members assigned to it. You must first remove all members from the role or assign them different roles.

Permission Categories

Permissions are organized in a hierarchical tree structure by functional module:

Category

Description

Example Permissions

HOMEPAGE

Homepage access

View Homepage

BUSINESSCASE

Case management

Case Search, Case Detail View, Case Export, Studio Case, RealDoc Case

UI_CONFIGURATION

UI customization

UI Configuration Management

INTEGRATION

Integration settings

Gateway Access (AK/SK, API Key), Integration Document, Webhook

BLACKLIST

Blacklist management

Blacklist Search, Add/Delete Blacklist Items

OPERATIONLOG

Audit logs

View Operation Log, Export Operation Log

ADMIN

Team and security management

Team Member Management, Security Policies, Data Retention, IP Access Restrictions, SSO Login Configuration

MYPROFILE

Personal profile

Manage My Profile

DASHBOARD

Analytics dashboard

Historical Metrics, Current Data

EXPERIENCECENTER

AI experience features

Deeper Offline, ID Network, AI Face Swap, RealDoc Demo

📘 Note:

  • Deeper Offline:Only team memers with ADMINISTRATOR and Operator can access this page.
  • AI Face Swap:Only team memers with ADMINISTRATOR and Operator can access this page.
  • ID Network:All team memers able to view
  • RealDoc Demo:Team members can see this page only with the associated merchant purchase this product.