Understand environments and service endpoints

    ZOLOZ provides separate sandbox and production enviroments. You can choose different environment as required. Normally the sandbox environment is used for integration and test purpose, while the production environment is used for live products. It is strongly recommended that you implement and test your integration solution in the sandbox environment before going live to the production environment.

    For different environments, different service endpoints are provided in terms of ZOLOZ portal and base API URI. The ZOLOZ portal is provided for you to manage your account, obtain API keys, perform case searches and other administration operations. The base API URI is provided for you to access the ZOLOZ APIs.

    For detailed information, see the table below.


    ZOLOZ portal address

    Base API URI







    Note: No environment configuration needs to be done for using the ZOLOZ APP SDK or H5 SDK.